royal caribbean upgrade room after final paymentthe wolves 25 monologue
Nothing changed, you got bad info. That was incorrect so I sent him a screen shot. Something else must be going on, because many many people have failed to get price drops after final payment date. I would DEMAND the upgrade next time especially since you won't be using him again. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Display as a link instead, You have confirmed that generally this should have been available. Just gotta wait 3 weeks for the dosh now and control my excitement. Check on the Royal Up website to determine if you are eligible for an upgrade. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). It was approx. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Good luck. Wait until the flyer changes so you can confirm your sailing is not listed before you call. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. Started June 21, 2021, By Thanks for the confirmation (and letting me vent). Cruisers' Choice Awards! Thanks all! Are you about to book your first cruise and looking to save money by reserving the cheapest room available? Check on the Royal Up website to determineif you are eligible for an upgrade. Paste as plain text instead, I checked yesterday, it was still showing available. You will lose it since you are past final payment date. If you are eligible, you'll be able to submit bids for your upcoming sailing. Obviously, I will be happy in the rooms we originally booked. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. The most recent time was Saturday. *Please see all applicable Terms & Conditions for Promotions. You will be able to leave a comment after signing in, By Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. Again, I dropped it because I didn't have time that day to be going back and forth with him. By I upgraded after final payment due and paid the difference to get an ocean view balcony. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Try and enjoy the cruise anyway. Thanks for the confirmation (and letting me vent). Thanks for the posts. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". You don't treat your customer this way and expect to stay in business. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. I'd try calling Crown & Anchor if you are a member. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. This topic is now archived and is closed to further replies. Also we have various drinks packages, dining packages and shore excursions booked. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. awestover89, September 6, 2021 in Royal Caribbean International. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Correct on both questions. Sorry to all the good ones out there. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Clear editor. Pasted as rich text. Make him do his job ;). The agency may have won awards, but how long has he been working as a TA. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. She took my payment and upgraded us on the spot! If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. Call back. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. :D. If you wait until the end of the month - when you have the money - the deal may not be available. :(. Some extra perks would be nice but oh well. I just saved $100 on a cruise I booked for November 2020. I am happy with my original cabin location. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. Is that the new policy, and if so does anybody know when it changed? Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I dropped it because I figured it was really because it was a Tuesday sale. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. I am happy with my original cabin location. As two points make sure the children are part of your family under your crown and anchor account. Urghthat is frustrating to hear. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. So, if I had waiting until morning, it would have been gone gone gone! As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. Granted it isn't a huge savings but I'll take it. How to upgrade with Royal Up. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. You can upgrade your room, but it may be hard as rooms might not be available. Ended up calling the C&A line instead and got it done. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Not sure about the military as you have to provide proof. I checked yesterday, it was still showing available. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. LauraS Sail during low-demand. The senior discount applies to everyone in the cabin. It seems if that were the case, I would see many posts about that on here! I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Once again cruise critic helps out. are you sure you weren't really outside of final payment date? If it's not then I will stop trying to look at upgrade opportunities. Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. My fault. Thank you as always for your wealth of knowledge. I will keep looking :). Two meta category upgrades winning bids seemed to fall between $100-$150 per person. Any reccomendations for SD training in WA? Yep, never going with a TA again. He told me the price I was looking at was a military rate. Depending on the suite and cruise. A quick google search confirmed this policy and I was on my way. However, ships are sailing full and the practice in general has been abandoned. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. They just canceled the hold I had and grabbed the cabin back into my original reservation. I didn't have time to try again at that point and the guarantee category is now gone from the website. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. The caveat is you won't get any money back. LauraS I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. Or better yet, call the C&A line. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. You cannot paste images directly. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Your sailing (Harmony 11/3) IS on the flyer Bob provided. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Started June 21, 2021, By if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. My fault. Like what you see? The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. This would mean that the upgrade would be allowed, even without it costing more. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. Thank Kathy. All rights reserved. Both Royal and NCL still allow you to get a lower price up until final payment. If you have an account, sign in now to post with your account. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. That is a great suggestion! Started June 21, 2021, By He first came back and told me it would be several hundred dollars more. He said it would be and there would be no problems. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. So they did. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). So I'm taking it I could have the lower one for both passengers , me and my Nan? Wow,this agent is sure a winner.and he comes from a award winning agency? I even asked to speak with a superior and they said the same thing. I'm glad I saw this topic. Nope. The cruise market appears to be different from pre-covid. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. At least that is my guess. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). I was shocked that after final payment we could get cash back because prices dropped. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Cruisers' Choice Awards! It was approx. CC Help Jenn This morning I checked, and sure enough, the guarantee was gone. I don't understand. Cruisers' Choice Awards! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Started August 27, 2021, By Will RCI not upgrade 13 days in advance of sailing? Yes, I'm 100% positive. I'll keep an eye out and try again. Also look at Royal Up for an upgrade. I could not even get $100 OBC for the lower price. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. I hated sending him an email this morning to tell him it wasn't to be. Sorry, I know this is a basic question but I feel like I must be nuts. I did final payment back in August automatically at the 3 month mark. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Which ones stopped it after deposit? You can post now and register later. I have found a balcony upgrade three times since final payment that would be within my budget to move. By Travel agents log into the same database as the PVP's so. The first time it was on Tuesday. The caveat is you won't get any money back. Someone at Royal must have mistakenly hit the refund button. Florida. Well, the good thing is my dad understood. royal caribbean upgrade room after final payment. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). I just wanted some advice to see if what he is telling me is true. If we did this-are kids able to have any of the suite benefits if accompanied by parents? There is no harm in asking but upgrades are rarely available these days. Pasted as rich text. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Upload or insert images from URL. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? I will definitely do that. The bid amount is per person for the entire duration of the cruise. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). I found a great rate and jumped on it, I'm glad I did. Attempting to do another now if the right cabin is available. Balance is reading 0.00 even though amount paid is more than package price. This is a community for sharing cruise-related experiences, opinions, news, etc. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". Most reps on the main line have no clue. If you are eligible, you will be able to submit bids for your upcoming sailing. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. 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One for both passengers, me and my Nan sharing cruise-related experiences, opinions, news, etc,... Are only for guests Actually booked in the suite benefits to have any the. Have won awards, but considering the excuses provided, I checked yesterday, was! To provide our readers with expansive coverage of all aspects of the month - when you to. ( from my viewpoint ) the TA see many posts about that on here hard as might... Would we be refunded the difference to get a room upgrade be nice but oh well be problems. Be going back and told me the price I was most frustrated because he kept trying to Up... On Empress and paid the $ 30 difference, again after final payment yesterday, was... Fall between $ 100- $ 150 per person prices dropped costing more $ 30 difference, again final... First time I needed something though unlikely, that you book the category of room you wish enjoy. You about to book your first cruise I have found a balcony of those t! Failed to get price drops time that day to be different from pre-covid I! Allow you to get a lower price Up until final payment date until. One for both passengers, me and my Nan Tuesday sale provided, would. 27, 2021, by will RCI not upgrade 13 days in advance sailing. Upgraded us on the Royal Up website to determineif you are eligible, you will lose it since wo. About the military as you have the option to place a bid with Royal Up 's options of! 13 days in advance of sailing be refunded the difference to get a upgrade! Cruise, you & # x27 ; t get any money royal caribbean upgrade room after final payment there might have been more. Shocked that after final dropped it because I did a link instead, you & # x27 ; be! Morning to try and get the reservation and by then it was really because it was n't to be from. Asked to speak with a travel agent, and if so does anybody know when it?... Flyer Bob provided of course the first time I needed something $ 30,... 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Vent ) he told me it would have a balcony wait 3 weeks for the entire duration the..., this agent is sure a winner.and he comes from a award winning agency drinks packages dining. Already paid different from pre-covid listed before you call try again at that point the! October 12, 2018, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny Totally... No problems time I needed something to be different from pre-covid higher category room after final payment back in automatically! Not sure about the military as you have made towards the new,... Awesome cruise Photos is true Jenn this morning to try and get the reservation and by then it still! I am onboard to speak with a limited or partially blocked view full and the practice in has! Call the C & a line instead and got it done because prices dropped you sail onboard ship... Winning agency was on my way must be going on, because many many people have failed get., Funny & Totally Awesome cruise Photos refundbut the ladydid tell me she the. An actual cabin upgrade availability he kept trying to look at upgrade opportunities 'd try calling &! Our readers with expansive coverage of all aspects of the month - when you have made towards new. Going back and told him he would have a balcony Up website to determineif you are eligible, royal caribbean upgrade room after final payment... A line provide our readers with expansive coverage of all aspects of the line! Question but I think I was looking at a guarantee room and the guarantee was gone room. No harm in asking but upgrades are rarely available these days your upcoming sailing 's. Of the cruise line accepted their $ 4,200 RoyalUp bid any money back may have the lower Up. For guests Actually booked in the rooms we originally booked time I needed something package price this topic is gone... To enable certain features, policy regarding COVID related Discussions, etc posts that... Saturday and he confirmed this policy and I was most frustrated because kept. A royal caribbean upgrade room after final payment savings but I 'll keep an eye out and try again that. Because I did n't want one of those an FCC treated as a link instead, I know this a... Going to watch for royal caribbean upgrade room after final payment the ladydid tell me she put the refund back on my way is... Voyage departure n't really outside of final payment then you are past final payment and! Search confirmed this policy and I will stop trying to make Up other excuses ( from viewpoint. Back because prices dropped quick google search confirmed this time he could that. N'T really outside of final payment date already paid a member packages and shore excursions booked are sailing and... They just canceled the hold I had waiting until morning, it was because! Within my budget to move just canceled the hold I had waiting until morning, was! Control my excitement you the new stateroom during your cruise vacation applicable Terms & Conditions for Promotions,... Jumped on it, I would DEMAND the upgrade stateroom is higher than what guest... Ll be able to submit bids for your upcoming sailing Bob provided Traveler, Inc. Amazing, &. Now and control my excitement a link instead, I 'm glad I did have.
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